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Frequently Asked Questions
01 What kind of certificates do you have for this product?
Currently, we have ISO, SGS, CCS, and MED certifications ensuring international quality standards.
02 Can we have an inspection by video to check the product?
Yes, we provide remote inspection services via video or other chatting software for your convenience.
03 Do you support third-party inspections at the factory?
Yes, we welcome third-party inspectors to our facility to verify product quality and specifications.
04 How is the product shipped?
We usually ship via air-express for fast delivery. Tracking numbers are provided immediately after dispatch.
05 What is the typical lead time for production?
Standard production capacity is approximately 100 units; specific lead times depend on current order volume.
06 Is technical support available for installation?
Yes, we provide efficient technical support and system integration guidance to ensure optimal performance.
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