Q1. How can I get a price quote?
We usually quote within 24 hours of receiving your enquiry (except weekends and holidays). If you are in urgent need of a price, please contact us so that we can provide you with a quote promptly.
Q2. Are samples available for order?
Yes, sample orders are welcome. Please feel free to contact us for further details.
Q3. What is the expected delivery time?
It depends on the order volume and the season. Usually, small quantities can be shipped within 7-15 days, while larger orders may take approximately 30 days.
Q4. What payment methods are accepted?
We accept T/T, Western Union, MoneyGram, and Paypal. Payment terms are negotiable.
Q5. What are the available shipping modes?
Products can be shipped by sea, air, or express courier (EMS, UPS, DHL, TNT, FEDEX, etc.). Please confirm with us before placing an order.
Q6. Are you a manufacturer or a trading company?
We are a factory and trading company specializing in the manufacture of underwater robots, underwater lights, cameras, thrusters, and connectors.