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Product Description
EX series X-ray foreign detector can detect metallic and hard non-metallic in metal and non-metallic packaging, and is suitable for various industries such as food, medicine, and chemical products.
Key Features:
- Leading global pan-AI algorithm
- Long service lifetime, high precision and high stability
- Excellent radiation safety protection
- Easy user operation and intuitive interface
- Perfect data traceability management
- High waterproof rating (IP66 for detection channel)
- Strong environmental adaptability for various production lines
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Frequently Asked Questions
Q1: How do I choose the right X-ray inspection machine for my product?
Please provide your product type, the dimensions of your packaging (length and width), the weight of each pack, and your specific detection requirements. This helps us recommend the most efficient model.
Q2: Do you provide support for international installation?
Yes. We provide detailed installation videos and manuals. Additionally, we offer 24-hour online technical support. On-site engineering services are also available for overseas locations upon request.
Q3: How is the quality of the machine verified before delivery?
Before shipping, we send photos and videos of the machine's testing process. Customers are also welcome to arrange third-party inspections or visit our site for quality checks.
Q4: What is the typical transaction and production process?
The process includes signing the contract, a 40% deposit, factory production, rigorous testing and detection, customer inspection (online or on-site), and balance payment before shipment.
Q5: Is delivery service included?
Yes, we provide delivery services. Once you inform us of your final destination, we will provide a shipping cost quote from our agent for your reference.
Q6: What is covered under the machine warranty?
We provide a one-year warranty. During this period, any parts that fail due to manufacturing defects (non-man-made) will be replaced free of charge.
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